Cluster Groups, Conference and Events Sales Executive (Fiji Citizens)

**What will you be doing?**

• Build strong relationships with customers to fully understand their needs

• Manage conference & events room blocks and rooming lists in accordance to hotel strategy and customer needs

• Attend pre & post conference client meetings

• Ensure a successful client event by working together with the Front Office and Event Planning team

• Participate in hotel promotional activities

• Timely communication to internal and external clients via telephone, email, written documents or in person

• Complete quality checks in line with company standards

• Maintain a high level of product knowledge about the hotel and local area

• Manage telephone and email enquiries in a prompt and professional manner and in accordance with company strategy & standards ensuring accuracy and attention to detail at all times.

• Participate in customer site inspections and assist with sales process as necessary

•Maintaining and providing accurate reports for the department as and when required

• To actively promote the hotel and facilities by entertaining clients and agents as necessary

• Ensure the accurate administration of all bookings and related correspondence including billing details.

• Assist the Cluster Groups, Conference and Event Sales Manager as and when required

• Collating market intelligence and have an understanding of competitors strengths and weaknesses.

**What are we looking for?**

• Positive attitude and good communication skills

• Previous experience in the same role

• Commitment to delivering an exceptional level of customer service

• Great team spirit / Supportive and respectful with others

• Excellent organisational and administration skills

• Ability to work well under pressure

**EVERY JOB MAKES THE STAY.**

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.

That’s why at Hilton, Every Job Makes the Stay.

**Job:** _Sales_

**Title:** _Cluster Groups, Conference and Events Sales Executive (Fiji Citizens)_

**Location:** _null_

**Requisition ID:** _HOT0C0V4_

**EOE/AA/Disabled/Veterans**